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Terms & Conditions

Thank you for shopping with Honcho-SFX. The following page details our terms and conditions.

By ordering a product with Honcho-SFX, you accept the content of these Terms & Conditions. Honcho-SFX reserves the right to change these terms and conditions at any time and it is your responsibility to check regularly before ordering.

This does not affect your statutory rights.

In General

Company Details:

Honcho-SFX
26F / 1st Floor
Vernon Mill
Mersey Street
Stockport
SK1 2HX
United Kingdom


Contact Details:

Honcho-SFX
26F / 1st Floor
Vernon Mill
Mersey Street
Stockport
SK1 2HX
United Kingdom

Phone: +44 (0) 161 480 8045
Email: sales@honcho-sfx.com
Customer Service Opening Times: Monday-Friday 9.30am-5.30pm GMT


If a delay has occurred and you are unable to wait any items that have not yet been despatched can be cancelled without penalty by contacting our customer services department.

 
Payment

Payment over the Internet can be made by Visa, Visa Electron, Visa Delta, MasterCard, Maestro and Solo, or PayPal.

Alternatively, you can pay by cheque, bank transfer or postal order. Please note that if you choose to pay by cheque, your order will not be dispatched until the cheque has been cleared by your bank. If you choose to pay by postal order, your order will be dispatched upon receipt of payment. Important: Please make payments out to Honcho-SFX.  Payments made out to anything except "Honcho-SFX" will not be accepted as payment.  Please note that if you are sending payment by either cheque, bank transfer or postal order the items that’s you have ordered will be reserved for 7 working days only, after this time the item will be put back on sale and may become unavailable.

All prices are in pounds sterling (£) and include Value Added Tax (VAT) at UK rates (Currently 20%). It may be necessary to adjust the prices in the event of an increase in VAT rates, or as a result of an international price increase. Customers are entitled to a full refund if this is not acceptable.

Due to the nature of the clearing system, your credit card payment WILL be taken at the point of ordering. If a problem in supply should occur we will, of course, be happy to make a refund as appropriate.

Charges will appear on your bank statement as "Honcho-SFX.com"

 
Delivery

 
Carrier

Most UK orders will be delivered using Royal Mail but some expensive, bulky and/or fragile products will be shipped via private courier. In the unlikely event that you have not received all or part of your order within the estimated delivery time and have not been contacted by us regarding a delay to your order please contact our customer services department, quoting your order number.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

 
Cancellations & Returns

Cancellations

Orders may be cancelled at any time before they are despatched for a full refund. If the item has already been despatched then please see below for our returns policy.

Returns

Returns will be accepted for exchange or refund within 7 days of receipt. Please see our Returns page for details.
 

Privacy, Copyright and Disclaimer

Our success is based on the strong traditions of quality, value for money and a genuine care for our customers. We will never sell or pass on your name and address to any other organisations without your consent. We will only e-mail you if you have subscribed to our newsletter or made a purchase from us.  

Honcho-SFX maintains a strict privacy policy in full accordance with the Data Protection Act 1998, the full details of which are available here. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

All rights, including copyright, in the content of these Honcho-SFX web pages are owned and controlled for these purposes by Honcho-SFX. In accessing the Honcho-SFX web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Honcho-SFX pages for any other purpose whatsoever, in any medium, without the prior written permission of Honcho-SFX.

Exceptions: Feel free to use small quotes as long as you acknowledge our site and provide a link back to the original source.  We are also happy to provide photographs for magazines who wish to publish any of our range; again the web address must be listed in a prominant place.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Honcho-SFX will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Questions?

If you have any further questions regarding our Terms and Conditions, our customer services department is available via email or on the telephone and will be happy to assist.